Call Us Now: 813-375-2486
Email: david@aerconsultinginc.com
Our Current Workshop, Course, and Seminars We Can Provide
Our workshops, courses, and seminars provide excellent sources for your team of medical experts to utilize and grow within your organization.
- Customer Service Workshop
Customer satisfaction is a crucial ingredient of quality care. Customers rate exemplary service very high when choosing a product or service. Research has shown that 68% of customers leave a company due to a service problem. How we treat our customers will make a difference in the growth of your practice.
This program will teach the participants how to keep and retain customers for life. This workshop offers practical, day-to-day examples on how to improve your customer relations and review your systems and processes to make them customer friendly.
- Managed Care Contracting
Understanding the basics of managed care contracting is essential if medical practices survive in the ever-changing health care environment. This program helps the participants learn about the necessary provisions in many managed care contracts and their possible significance for their practice. This program allows the participant to become an effective negotiator and offers tips and strategies to negotiate managed care contracts.
- The Wonder Woman Syndrome
Wonder Woman syndrome is associated with women who are juggling multiple and often conflicting roles – super mom, wife, homemaker, daughter, sister, super friend, super career woman, super colleague, and super competitor. Also, she's usually a perfectionist, overachiever, and people-pleaser.
Does this sound like you or a few of your employees? If so, our program explores how women can deal with guilty feelings about the things they don't get done and make time for themselves.
- Hiring And Beyond
This program takes you through the hiring process to search and select the right people for the job. Hiring smart is the ultimate goal of any organization. The participants will learn the process from the assessment of the position to the evaluation of the new employee.
- Image And Self Projection For Women
This program is for professional women. It addresses the specific problems of image and self-projection that women face in the workforce every day. The participant will gain new ways to establish professional credibility, authority, and presence within the workplace.
Our program will help the participants build their power with clients and customers in conflicts, tight spots, and productive team members.
- Leadership Training - How To Be A Super Boss
This workshop is for the prospective supervisor/manager or the new supervisor/manager. This course can also be for the experienced manager.
The course covers:
- An overview of the management,
- Planning, Goal Setting, and Delegation
- Leadership Skills,
- Motivating People,
- The People Process
- Relaxation Techniques
- Laughter For The Health Of It
The role of humor has been recognized as an excellent tool for maintaining good health and a sense of well-being. Participants in the workshop will learn how to use humor in their daily lives and the therapeutic benefits of laughing at ourselves and at situations to reduce stress and gain perspective in fostering and maintaining health. Individuals in attendance will establish a personalized "fun" plan to reduce stress and add humor to their life.
- The Winning Attitude - The Key To Success
Our motivating seminar on helping the participants become more successful, realizing that we are better than we think, and assisting them in stopping selling themselves short. Positive Mental Attitude (PMA) is stressed along with reviewing daily affirmations that we are worthy and can accomplish whatever we truly want.
- Dealing With Conflict
Conflict is with us always. The answer to conflict is not to eliminate it -- as that is not possible -- but to reduce friction and keep it to a minimum. In this program, participants will learn how to keep conflict to a minimum and deal with it when it arises.
- Getting Along With Difficult People
Do you often feel deflated, criticized, belittled, ignored, mocked, put-down, ridiculed, slighted, overlooked? This program will help you learn how to cope and get along with difficult people.
- Goal Setting
Designed to assist people who need to set their priorities, plan where we are going and how we will get there. A 30 Day Improvement Guide is presented and discussed, and eight steps on setting goals and taking action.
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